Karen Osher | My Site

WHO I AM

Arranger

I address complexity of messages and tailor to fit to various audiences.

Dot Connector

I connect meaning to messages and messages to people.

Influencer

I lead with empathy and impact.

Results-driven change management and Change Management Leader dedicated to "putting the people pieces together" for organizational success. With a background as a PMP-certified Program Manager and a PROSCI® Certified Change Professional, I specialize in navigating the "human side" of complex transitions.

I believe that organizational transformation succeeds or fails based on individual human adoption. I excel at translating chaotic, high-level goals into clear, actionable narratives that reduce change fatigue, mitigate resistance, and foster a culture of continuous improvement

Team player with the ability to proactively identify new opportunities with all stakeholders, functional leaders and C-Suite executives. I partner with executive sponsors to align cross-functional initiatives with long-term business vision and ADKAR principles.

about

MY EXPERTISE

Strategic Change Leadership: Partnering with executive sponsors to align cross-functional initiatives with long-term business vision and ADKAR principles.

Complexity Simplification: Making sense of the chaos by developing multi-channel communication strategies that tell a compelling story, ensuring the "why" resonates at every level.

Stakeholder Engagement: Building high-trust relationships and utilizing conflict resolution expertise to move teams from awareness to active advocacy.

Coaching & Mentorship: Empowering others through storytelling and mentorship to equip leaders as effective change sponsors and resilient contributors.

The Core Philosophy: I understand that projects are PEOPLE. Relationships and transparent communication are the most critical variables in ensuring transformational success.

WORK EXPERIENCE

Current

2026 - JLL for Google, Global Program Manager

2025 - JLL for Wells Fargo, Change Management & Communications Manager

2023 - 2025 - Initiatives and Communications Manager

2021 - 2023

Internal Communications Manager

MacLean-Fogg Company

2017 - 2021

Project Manager/Business Analyst, IT Communications

MacLean-Fogg Company

KEY ACHIEVEMENTS

Change Management & Communications Leader:

Developed centralized change management infrastructure through SharePoint platform featuring interactive stakeholder tracker, providing real-time visibility into implementation progress, resistance points, and engagement metrics.
Conducted scope review of current QBR process, and redesigned, facilitated, and project managed the QBR into a unified structure for optimized collaboration.
Developed and implemented a program strategy to recruit local Champions to collaborate closely to provide consistent communications at the local level.
Brought company newsletter in-house, resulting in $50k in annual savings & developed virtual communication strategy for CEO and CIO to engage employees to improve engagement and company culture.
Improved usage of Total Reward campaigns by 25% by implementing awareness campaigns around employee wellness and engagement.

Initiatives & Communications Manager:

Program managed all account initiatives and internal communications as a single point of contact for account stakeholders.
Developed audience-appropriate messaging strategies for executives, including content creation.
Combined project management principles with data-driven decision making to identify and drive process enhancement opportunities.
Mentored peers and key stakeholders through regular coaching sessions to ensure improved outcomes internally and for the client.

Project Manager:

Implemented and drove cross-functional collaboration across all business units to drive success.
Increased management and engagement of sponsors and stakeholders by 50% to guide the project to completion.
Improved business processes by cultivating relationships.
Applied the necessary monitoring to ensure project flow.